Microsoft is announcing the first pricing update for Microsoft Dynamics 365 in over five years. During this period, Dynamics 365 has revolutionized customer relationship management (CRM) and enterprise resource planning (ERP) processes through its integrated applications across various business functions, including marketing, sales, customer and field service, finance, operations, and supply chain. Every year, we introduce hundreds of new features and enhancements to help users work more efficiently, save time, and collaborate effortlessly. You can read the official Dynamics 365 blog post here.
Below is the list of products for which prices are being updated with effect from October 1, 2024 (1):
Product | Price before October 1, 2024 | Price as of October 1, 2024 (2) |
Microsoft Dynamics 365 Sales Enterprise | $95 | $105 |
Microsoft Dynamics 365 Sales Device | $145 | $160 |
Microsoft Dynamics 365 Sales Premium | $135 | $150 |
Microsoft Microsoft Relationship Sales (3) | $162 | $177 |
Microsoft Dynamics 365 Customer Service Enterprise | $95 | $105 |
Microsoft Dynamics 365 Customer Service Device | $145 | $160 |
Microsoft Dynamics 365 Field Service | $95 | $105 |
Microsoft Dynamics 365 Field Service Device | $145 | $160 |
Microsoft Dynamics 365 Finance | $180 | $210 |
Microsoft Dynamics 365 Supply Chain Management | $180 | $210 |
Microsoft Dynamics 365 Commerce | $180 | $210 |
Microsoft Dynamics 365 Human Resources | $120 | $135 |
Microsoft Dynamics 365 Project Operations | $120 | $135 |
Microsoft Dynamics 365 Operations – Device | $75 | $85 |
Prices for Dynamics 365 on-premises customer engagement and operations products will rise by the same percentage as their respective cloud versions. Pricing for cloud products not mentioned above, such as Microsoft Dynamics 365 Business Central, will stay the same.
These price changes will apply worldwide to both new and existing customers (upon renewal starting October 1, 2024), with comparable pricing in other currencies. To meet local regulations, US government list prices for these products will increase by 10% starting October 1, 2024, with a subsequent smaller increase on October 1, 2025, to align with the commercial pricing outlined above. Be sure to explore the release plans for Dynamics 365 to see the latest capabilities and the Dynamics 365 release planner to preview features scheduled for future release.
Notes:
(1) All prices are per user per month (or per device per month where noted).
(2) Prices shown are for informational purposes only and may not be reflective of actual list price due to currency, country, region, and variant factors. Contact a Microsoft sales representative for additional information on pricing.
(3) Pricing per user per month will increase by $15 in all tiers in Microsoft Relationship Sales. Only 10-99 user tier shown for simplicity.
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